Frequently Asked Questions (FAQ)


FEES, INSURANCE & CANCELLATION POLICY

How much does psychotherapy cost?

$80 or $140 or $160 for a 55 minute counselling session.  This cost of therapy varies based on which member of our clinical team you decide to work with.

I can’t afford psychotherapy. Do you offer a reduced fee/sliding scale?

Unfortunately, Men Therapy Toronto does not offer reduced fees or a sliding scale.

Are the psychotherapy services covered by my insurance?

Clients may be covered by their extended insurance for psychotherapy only if their insurance plan covers treatment by a Registered Psychotherapist (RP). Every extended insurance plan is different so clients must inquire with their insurance provider directly to learn whether they are covered.

I have insurance. Do you bill the insurance company directly?

No.  Men Therapy Toronto does not bill insurance companies directly. You will receive a receipt after each session which you would need to submit to your insurance provider for reimbursement.

Do you provide receipts?

Yes, you will receive a PDF copy of your receipt by email after each session.

What payment methods do you accept?

Men Therapy Toronto only accepts debit card or credit card payments.  We do not accept cash payments.  Payments are processed at the start of sessions directly with your psychotherapist.

What is your cancellation policy?

Scheduled appointments cancelled less than 24hrs before the start time of the appointment are charged full session fee.  There is no cost for any appointments cancelled/rescheduled greater than 24hrs before the scheduled start time.


BOOKING A FIRST APPOINTMENT

How do I book a first appointment?

To book a first appointment.

  1. Complete the new client online booking form

How long will it take before I can come in for a first appointment?

Your first session will generally be scheduled 3-7 days after completing the online booking form or calling in.

How long does a psychotherapy appointment/session last?

Each appointment is 55 minutes in length.

Do I need to bring anything to the first appointment & what can I expect?

No.  There isn’t anything you need to bring.  During your first session you will begin with your psychotherapist going over a brief informed consent form which outlines the limits of confidentiality.  After that you will have a chance to share with your psychotherapist the reason for your visit.  Your psychotherapist will ask questions to help clearly understand your specific concern and discuss a potential treatment approach.

Can I bring a support person (i.e. spouse, family member, friend, etc.)?

Yes, you are welcome to bring a support person.  Men Therapy Toronto does not offer couples of marriage counselling so the support person will be there simply as a supportive resource for you.

How many sessions will I need to feel better?

It depends.  Some individuals start to feel better quickly as a result of simply talking open and honestly about their concerns for the first time.  However, deeper level change does take time.  The longer you have been struggling with your concern the more therapy sessions you will most likely need.  On average many clients do show progress after 8 – 10 sessions.

Can I book an appointment for a spouse, family member, friend, etc.?

No (insert big NO here). The individual coming in for psychotherapy is the only individual who can book the appointment.


HOURS & LOCATION

What hours can I come in for an appointment for psychotherapy?

Once matched with a psychotherapist you will have access to their online calendar via our online client portal.  Each therapist sets their weekly availibilty however on average you can expect weekday and evening hours availibe for a session.

Where are you located?

The majority of our sessions are conducted online via our secure online video system.  However, you can inquire with your therapist about in-person sessions.

Men Therapy Toronto is located at 2300 Yonge St., Toronto, Ontario,  M4P 1E4; Suite 1600.  The offices are located on the 16th floor of the RioCan Yonge Eglinton Centre.  The RioCan Yonge Eglinton Centre is located at the corner of Yonge & Eglinton and can also be accessed through the Eglinton subway station on the Yonge line (Line 1).  Elevators are located directly behind the Aroma Espresso Bar.


ABOUT MEN THERAPY TORONTO

What is Men Therapy Toronto?

Men Therapy Toronto provides psychotherapy services for men with offices located in Toronto.  We specialize in working with men with the aim of making psychotherapy and counselling services accessible to all men.

What concerns do your treat?

Men Therapy Toronto specializes in working with men struggling with various mental health concerns.  Our areas of specialty include:

What are the qualifications of your psychotherapists?

All psychotherapists at Men Therapy Toronto are Registered Psychotherapists (RP) and are in good standing with the College of Registered Psychotherapists of Ontario (CRPO).  In addition, they are also Certified Sex Addiction Therapists (CSAT) and accredited by the International Institute for Trauma and Addiction Professionals (IITAP).